Effective Supervisor Skills
Managers need supervisors that they can trust to bring out the best in a staff. A supervisor may have a management style that is not the same as the manager that they report to. Whatever their style, effective supervisor skills are necessary for creating a winning team.
o Take a look at your staff and identify their strongest areas inside the workplace. Use the strengths of your employees to alleviate your workload and create an atmosphere of responsibility. If you have an employee who constantly battles you over company policy, assign them compliance issues for your team. Once your employees have an active role in the tasks assigned to the team, you will be able to create more employee involvement and responsibility.
b. Check Their Work
o Delegating tasks to your employees does not mean that you walk away and leave them unsupervised. You are still responsible for the team’s attitude, abilities, moral, wins and losses. Make sure that the delegated work continues to meet the standards set by the company. To make sure the standards are met, have a system in place that creates a minimum standard and tell your employees exactly what is expected of them.
c. Empower Your Staff
o Give your staff the freedom to resolve specific issues or situations independent of you. After you set the specific scenarios for your staff to solve, let them know that you will not intervene and that they bear the full responsibility for outcomes.
d. Keep Them Informed
o When there are changes or adjustments happening in the company, when possible, communicate with your staff as quickly as possible about the changes. You can attract and keep your staff’s respect by involving them in the change issues that directly affect their positions and work environments.
e. Identify Your Leadership Challenges
o The best leaders understand that they are not the expert in every subject that comes up. Engage your staff to identify your leadership areas that need more work. Do you have a problem with follow through? Do you micromanage? Are you constantly unavailable? A simple office survey or anonymous comment box can provide a great source of information for supervisors.
f. Open and Honest
o Many supervisors believe that admitting a mistake diminishes their authority; the truth is that most employees respect supervisors that admit their mistakes. As a supervisor be open and honest about situations that you have mishandled or misunderstood. Make sure your staff understands that you accept responsibility for your mistakes and for ways to remedy them.