Handling security and emergency Procedures
Today, security is a concern for every business. Security issues range from physical threats to technological threats. Depending on the size of the organization, there may be well-established security protocols and procedures. It is essential for the receptionist to become familiar with these documents.
• Physical threats
• Emergency Person in charge
• Your responsibility
• Special circumstances
• Special building procedures
• Fire building evacuation
• Severe illness or injury
• Severe weather
• Bomb threats
• Workplace violence
• Crimes being committed
• Hazardous material
As the most visible person in the organization you may be the first to encounter danger. Some protocols include badges or identification cards that are worn
on your person. Know the procedures for getting visitors’ badges and make certain to always follow, established procedures. For smaller organization there may not be defined protocols. What are the protocols for your organization?
For many companies, computers are an extremely important part of
business. For that reason, IT professionals (or information technology
professionals) are in charge of computer security. However, it is always
helpful to know some of the security terms used by these professionals.
When computers are linked together and you can view files on one
computer from another computer.
Computers that are linked, allowing you to view the files on one computer from another computer, are networked together. When you include Internet capability for each networked computer, firewalls are necessary security measures.
Firewalls protect individual computers on the network from hackers or individuals who (for fun or profit) break into secure areas.
When you receive e-mail you are open to threats from worms, Trojans, spyware and many types of malicious e-mail attachments. It suffices to know that scanning your e-mail with up-to-date virus software will help stave off these
SPAM is unsolicited e-mail on the Internet. Simply put, SPAM is similar to the junk mail the mailman delivers. It can be annoying when it fills your in-box