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TECHNICAL SUPPORT OFFERED:

  • No installation required to access our programmes. Our programmes delivered through standard Internet Browsers, such as Internet Explorer, Firefox and Google Crome.
  • We do not take any responsibility for loss in software / hardware equipment during this process.
  • Support is provided through www.mysimplewebsite.co.za technical helpdesk.
  • Support on appointment is also available through “Teamviewer” by appointment. Contact our helpdesk for more detail.

We kindly request that all new learners create their “Personal Portfolio” before submitting their enrollment forms. Unfortunately you wont be able to continue with elearning process if you not able to create your own online profile.

You do not require any specific software to run this programme. Any standard software can be downloaded for free on the below link.
OPERATING SYSTEM:

-Windows XP Home or Professional

-Vista

-Windows 7 + 8
INTERNET REQUIRED:

Any standard internet connection can be used to access this learning programme from a local server in South Africa to ensure top speed and 24hour access to our learners.

Typical software packages that you can download.

Powerpoint Viewer 2007

Click on the link above to download Powerpoint Viewer for free if you do not have Microsoft Office installed on your computer. Powerpoint is used to view presentation and is a product of microsoft.

Excel Viewer 2007
Click on the link above to download Excel Viewer for free if you do not have Microsoft Office installed on your computer. Excel is a Microsoft product that is used for accounting purposes.

Word Viewer 2007
Click on the link above to download Excel Viewer for free if you do not have Microsoft Office installed on your computer. Word is also a product of microsoft and mostly use to type documents.

Acrobat Reader
Click on the link above to download Acrobat Reader for free if you do not have Acrobat installed on your computer. Acrobat reader is mostly used to create/read documents in a non-editable mode.

PDF Printer
Click on the link above to download PDF Printer / Created for free if you do not have PDF Creator installed on your computer. PDF Printer is used create PDF documents and very useful in the training and business industry. Not only does it create a document that is widely acceptable, but it also create a non-editable copy of the document and reduce the size of large documents, depending on the size. Creating PDF documents is easy; simply print your document to the newly install PDF Printer and the document is created in PDF form. No physical printer is needed for this process.

LAST RESORT

We also support free technical support to our clients through www.mysimplewebsite.co.za. Kindly log a call on their helpdesk with reference to our website and one of their helpdesk assistants will gladly assist you with any technical support needed. (Monday to Friday + Saturday and Sunday afternoons between 1pm and 5pm.

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