What is a Customer
Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy our customers, they not only help us grow by continuing to do business with you, but recommend you to friends and associates.
Don’t just give them a good experience, give them something they never dreamed of having.
“Turn lemons into lemonade.”
The practice of customer service should be present on the show floor as it is in any other sales environment.