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WHO

Who deals with identifying the various actors and players in a solution.
These are examples of the kinds of questions you should be asking with respect to the “Who” of the intended solution:
Who needs to use or interact with the solution?
Who derives value from the solution?
Who is paying for the solution?
Who will be supporting the solution?
Who has permission to perform the various activities within the solution?
Who belongs in what roles within the solution?
Who will maintain the master data?
Who will administer the solution?
Who am I missing?

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